Return Policy

At Pravda Jewels, we value customer satisfaction and aim to provide a seamless shopping experience. Please find our return policy below:

Countries We Serve

We accept returns and exchanges from customers in the following countries:
Greece, Cambodia, Guatemala, Ghana, Costa Rica, Kazakhstan, Kuwait, Georgia, Jordan, Chile, Saudi Arabia, Zimbabwe, Japan, Turkey, Tunisia, Norway, Nicaragua, New Zealand, Brazil, Bangladesh, Bahrain, Pakistan, Panama, Paraguay, France, Finland, the Philippines, Mauritius, Madagascar, Malaysia, Uganda, Ukraine, Russia, Sri Lanka, Switzerland, Sweden, the UAE, the USA, the UK, the Dominican Republic, Singapore, Spain, Slovakia, Austria, Australia, Argentina, Italy, India, Indonesia, Israel, Egypt, Uzbekistan, Uruguay, Hungary, Hong Kong, South Korea, Kenya, the Czech Republic, Senegal, Denmark, Nepal, the Netherlands, Belarus, Belgium, Peru, Puerto Rico, Myanmar, Mexico, Germany, Lebanon, Vietnam, Venezuela, Ecuador, Ethiopia, El Salvador, Canada, Cameroon, Zambia, Tanzania, Angola, South Africa, Algeria, Côte d’Ivoire, Colombia, Portugal, Poland, Mozambique, Morocco, Romania, Oman, Taiwan, Thailand, Nigeria, Ireland, and more.

Return and Exchange Policy

  1. Returns:

    • We accept returns for both defective and non-defective products.

  2. Exchanges:

    • Exchanges are allowed for eligible products.

  3. Product Condition:

    • Products must be in new condition for both returns and exchanges.

  4. Return Window:

    • All requests must be initiated within 15 days of receiving the product.

Return Method & Fees

  1. Return Methods:

    • Returns can be made in-store, by mail, or at an approved drop-off location.

  2. Return Label:

    • A prepaid return label is included in the package at no additional cost.

  3. Restocking Fee:

    • A restocking fee of USD 40 will be deducted from your refund.

  4. Refund Processing Time:

    • Refunds will be processed within 7 days of receiving the returned item.

For additional details, please visit our website: Return Policy

Thank you for choosing Pravda Jewels!